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For Dental & Medical Carriers

Deliver Savings with Risk‑Adjusted Steerage

Redirect members to higher‑performing providers, reduce retreatments, and improve predictability—without changing your network. Launch in ~90 days.

Overlay on existing directories · HIPAA‑aligned · Production in ~90 days
Program Snapshot
Illustrative
Cohort
Crowns
Members
200k
Savings Range
$5M–$10M

Based on a 2M member plan; refine with your fees & policies during implementation.

Capabilities

What We Deliver

We combine claims, eligibility, provider data, and quality signals to produce risk‑adjusted scores and steerage recommendations—then operationalize within your existing tools.

Real‑Time Steerage

Tiered ranking of dentists per procedure; member‑facing nudges and directory ordering.

Procedure‑Level Scoring

Risk‑adjusted outcomes, appropriateness, prevention, and predictability.

ChatGPT‑Style Lookup

Natural‑language analytics for actuarial, network, and member‑service teams.

Grievances & Appeals

Early detection of complaint spikes and unusual patterns.

Fee Setting / VBC

Support value‑based reimbursement and targeted fee strategies.

Reporting & Governance

Executive dashboards, steering committee cadence, auditability.

Implementation

90‑Day Launch Path

0–30 Days

Data Intake

Secure data exchange; cohort definition (e.g., crowns, endo); baseline measures.

30–45 Days

Risk Adjust & Score

Model calibration and provider tiering; internal review with SMEs.

45–75 Days

Operationalize

Directory ranking, navigation prompts, steerage playbooks, comms templates.

75–90 Days

Validate & Plan

Savings readout, quality checks, stakeholder sign‑off, scale plan.

What we need

Data & Integration Requirements

Data Feeds

  • Claims: 837/835 or equivalent
  • Eligibility & plan details
  • Provider master & directories
  • Grievances/appeals (if available)

Integrations

  • Member directory (ordering API or file)
  • Navigation/CRM (for steerage nudges)
  • Analytics environment (optional)

Security & Governance

  • HIPAA‑aligned data handling
  • SOC2‑ready practices
  • BAA + DPA as needed
  • Steering committee cadence
Success criteria

How We Measure Success

Utilization & Outcomes

  • Redirection rate to Tier‑1/Tier‑2 providers
  • Retreatment reduction (e.g., crowns/endo)
  • Preventive adherence lift

Cost & Predictability

  • Allowed amount vs. baseline
  • Variance & predictability metrics
  • OON leakage reduction (if in scope)

Experience & Risk

  • Member CSAT or NPS (if available)
  • Grievance/appeals spike detection
  • Provider feedback & recruitment targets

Cohort example: crowns & endo; ~200k attributed members; estimated savings $5M–$10M annualized.*

*Based on a 2M member plan; refined to your fees, policies, and geographies.

What you get

Engagement Deliverables

Steerage Playbook

Ranked provider lists, directory ordering rules, and member‑navigation prompts.

Executive Readouts

Baseline vs. KPIs; savings model with sensitivity; next‑step plan.

Operational Toolkit

Comms templates, provider recruitment targets, governance cadence.

FAQ

Common Questions

How hard is integration?

Lightweight. We ingest standard claim/eligibility/provider feeds and overlay on your existing directory and navigation tools. Most implementations start surfacing steerage in ~90 days.

Do we need to change our network?

No. We rank and nudge within your current network, focusing redirection toward higher‑performing providers and flagging recruitment opportunities.

How do we pick a cohort?

We co‑select a high‑impact area (e.g., crowns/endo, preventive, OON leakage) with measurable baselines and clear operational levers.

What about governance and risk?

We set a steering committee cadence, document rules for directory ordering and nudges, and maintain audit trails. HIPAA‑aligned handling and SOC2‑ready practices.

Get Started

Tell us about your plan and the cohort you want to focus on. We’ll map a 90‑day path to measurable savings and a clear scale plan.

Prefer email? [email protected]

AI Care Quality

Contact: [email protected]

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